How an International Valve Manufacturer Gained Remote IT Capabilities With an In-House Server Solution

International manufacturers have a lot to worry about. Production regulations are different country to country, which requires constant awareness of. Once products get into a country, the business needs to monitor and keep the items flowing through the many avenues of distribution. Product cost must be minimized, but should be balanced with the business needs and marketplace competition. And these are just a few of the larger struggles facing these corporations.

Sometimes when one is so wrapped up in the big problems, it helps to take a giant step back and look at the business like a large tree with large branches. If the structure of the tree is nourished and the roots are given attention and can grow strong, then the tree’s chances of longevity are increased. In an organization, we can view the roots and structure as the internal components that keep the business running smoothly and optimized.

Nurture the roots and build that strong foundation

Let’s explore what happened when a world class manufacturer of valves, with offices in Taiwan, China, United States, and Canada decided to take a giant step back and figure out one way to strengthen their roots, starting with the way they handled email.
But why start with email? Have you heard the claim by the consulting firm Ponemon Institute that the cost per square foot of data center outages now ranges from $45 to $95. Or, a minimum cost of $74,223 to a maximum of $1,734,433 per organization The valve manufacturer wanted to start at the very roots that held their company together: their communication through email.

The challenge was chosen: In-house vs. hosted

What would be the most cost-effective way to handle email communications to ensure optimal performance and control? Would it be through paying a third party company to build, host, and maintain servers that this business could use for a higher annual fee? Or would it pay a higher upfront cost to hire a company to build out an in-house server solution that the valve company would own and control?

After much research, this international valve manufacturer decided to make an investment for an in-house solution, which included the following:

There is less of a risk of downtime with an in-house exchange server solution because the organization has control over the physical equipment and can potentially bring the server back online faster by having their own IT fix the issue immediately.
An in-house exchange server is more secure and offers better privacy then a hosted solution.
An in-house exchange server solution offers more control for the core IT team of the business.
There is more functionality and custom integration options with an in-house solution since the organization can have the system build for their needs and to integrate with their internal systems out of the box.

The valve manufacturer reached out to Advance Micro Solutions to offer an in-house solution that would service the many locations of the business. Through several rounds of consultation, it was decided that Advance Micro Solutions would build an exchange server in Vancouver, BC to host all of the company’s global email accounts.

The solution and the equipment used to build it

With three pieces of IBM hardware, IBM x3530 M4 server with 64G memory, 4 x 1 TB hard drives, and one additional gigabit Ethernet dual-port server adapter, Advance Micro Solutions was able to build out an in-house exchange server solution that could be remotely managed and updated by the valve manufacturer’s already established IT staff in Taiwan.

The outcome

The valve manufacturer received a scalable global solution with a highly secure and internally controlled exchange server that their existing IT staff could monitor, update, and operate remotely. There was no new need for additional internal employees to support the server since everything was set up and customized by Advance Micro Solutions based on the valve manufacturer’s specifications.

The manufacturer gained peace of mind knowing that if they needed any future support or help with the newly implemented system, Advance Micro Solutions would be there to assist.

If you are asking yourself if having a hosted or in-house server solution is right for you and want to start with a consultation about your needs, reach out to the experts at Advance Micro Solutions.